City of Hempstead
It has allowed us to become business friendly, very competitive and essentially has become a backbone of how we govern here in the City of Hempstead.
ViewPro adjusts to his client's changing needs with professional GIS expertise. When our team that contracted with Suhag to produce an online GIS changed dramatically, Suhag responded to our new priorities and data needs. The end result exceeded my expectations.
I wanted to let you know how appreciative I am of ViewPro and Suhag Kansara for assisting the Katy Fire Department with our Esri / ArcGIS project for the fire department. Suhag’s experience in producing a streamlined, user-friendly product was very beneficial to our department. His professionalism and attention to detail made this a very rewarding project. This project will not only aid the fire department for emergency responses but it has been integrated across the city. The Fire Hydrant tracking and maintenance will be a streamlined process now going forward thanks to ViewPro. The software will make reporting any tracking issues much easier and time-efficient. The software also is very user friendly and will not require extensive training to use it. Overall the professionalism and customer service we received has made this a positive experience and we will use ViewPro again is possible.
ViewPro staff is extremely professional. They thoroughly demonstrated their expertise in a timely manner. I would definitely utilize its service again. ViewPro resolved many issues that were long overdue in our City.
ViewPro, in the past few years, has worked with City of Dayton to establish an ESRI based zoning map and unified development code. The zoning map is not only for internal use for the public as well. It is interconnected with our Unified Development Code which streamlines code research so that users don’t have to witch between applications. ViewPro has an intensive knowledge of local government practices as it relates to Zoning.
ViewPro has demonstrated professionalism every step of the way. It was my pleasure to work with ViewPro give our staff and customers a tool that is used daily. Their experience and customer service have made this transition exceptionally easy and successful.
The City of Cuyahoga Falls has enjoyed working with ViewPro and is extremely satisfied with the ViewPro Maps that you created for the City. We have appreciated your overall GIS and local government experience and knowledge. This experience has helped our project advance quickly. The ViewPro maps along with Encode has allowed government officials and residents to more easily access important information about their property or neighborhood.
In addition, ViewPro customer service has been excellent and we would hire you again.
The recent update to the City of Richmond Zoning map by ViewPro has been very beneficial both in terms of boosting our efficiency and our customers’ ability to get Zoning related information from our website. ViewPro map in conjunction with enCodePlus Unified Development Code Portal is a great tool for staff as well as citizens and customers.
The overall experience of working with ViewPro team has been extremely pleasant due to their professional attitude and knowledge about matters such as Zoning, GIS mapping tools, and software development. Suhag Kansara, who led the team, was always patient and provided excellent customer service. The biggest benefit of ViewPro tools for us is easy access to GIS information with minimal training, thereby, leading to better time efficiency and communication. It was a pleasure working with ViewPro team and we look forward to work with them again when needed.
I would like recognize ViewPro for their outstanding performance in bringing to life the City of Pleasant Hill’s first GIS Web Mapping Service. I was pleased with my experience working with ViewPro who exhibited a high level of professionalism and knowledge of local governmental issues as well as an incredible display of customer service that made collaborating a smooth, stress-free experience. I am ecstatic to officially unveil the Web Mapping Service within the following weeks to local resident and prospective developers, the real end users of the product. I gladly recommend ViewPro to any municipality, regardless of size, zoning complexity, or customization needs, ViewPro will meet your web mapping service needs.
ViewPro does a great job of pairing city maps with city code. ViewPro uses ArcGIS on-line API's, providing an ArcGIS experience for non-GIS users of our web site. Citizens and developers use the site to see which areas of the city are affected by which ordinances and regulations. Click a zone on a map to see links to our on-line documents; click a zone's name in a document to be shown the applicable areas in the city map. It's good and truly integrated.
Like any new software implementation, we had to plan how we were going to make ViewPro work for us. We didn't have to set up the application alone, however. enCodePlus assigned us an implementer to work with. He showed us sample projects and we were able to better envision what we wanted for ourselves and our population. Our Planning & Zoning division, in Development Services, made such decisions as they were going to use the software more than any other department.
If it's one thing that's constant, it's change. Soon after adopting enCodePlus-ViewPro, city council approved new zones that required new symbology; we migrated our zoning layer to the latest enterprise geodatabase and redesigned the fields along the way; and we published new ArcGIS Server services. Our implementer worked with us so that our ViewPro site looked better than before.
The City of Littleton, CO is in the midst of updating our regulatory framework (land use code and zoning) after an over 40 year hiatus. Bringing the vision of our newly adopted Comprehensive Plan into reality requires a very robust policy conversation and working with ViewPro has allowed us to employ the best solution to provide real-world context to making decisions for our suburban city. The professionalism and responsiveness of Suhag and his team to create context through a 3D model of our downtown using ArcGIS Urban positions us to discuss trade-offs and imagine the next 20 years of our evolving small town! It has been a great experience creating the model with ViewPro and now we look forward to highlighting the model for both our decision makers and community.
As the project lead for the City of Manhattan’s Unified Development Ordinance project, I have had the pleasure of working with the team at ViewPro to develop the City’s online zoning map. Although the project is not yet complete and the online map is not viewable to the public, I have appreciated ViewPro’s professionalism, their ability to listen to our needs and to create a map product is easy to use and visually attractive.
Based on the experience we have had with ViewPro to create our new zoning map, it is my pleasure to recommend their as a specialist of Esri’s Local Government and Urban Development products.